“Great people, very kind and courteous.”
Marc LongpreDec 9, 2020
Diagnosis and replacement for broken torsion and extension springs.
Good to know
A garage door spring counterbalances the weight of the door. When it breaks or loses tension, the door may stop lifting, feel unusually heavy, or rise unevenly. Continuing to run the opener can add strain to the motor and other hardware. Woonsocket Door Sales repairs residential garage door spring systems across Rhode Island and Massachusetts.
The work
Check the spring type, cables, drums, tracks, rollers, and door balance before selecting replacement parts.
Use a spring sized for the door rather than forcing a mismatched part into the system.
Set the tension, move the door through its travel, and confirm that the safety system works with the door balanced.
The detail
A loud bang from the garage can be the first sign of a broken torsion spring. Other signs include a visible gap in the coil, a door that lifts only a few inches, slack cables, or one side of the door rising ahead of the other. A spring can also weaken without breaking, leaving the opener to carry more weight than it should.
Torsion springs sit on a shaft above the door. Extension springs stretch along the horizontal tracks. Both store significant energy and must be matched to the door's size and weight. The repair also includes checking the related cables, drums, bearings, rollers, and door balance so the replacement spring is not working against another damaged part.
The bottom line
Springs are under enough tension to cause serious injury. Keep people clear, disconnect the opener only if the door is safely closed, and leave spring removal and winding to someone with the right tools. The repair price depends on the spring system, the door's weight, and whether related hardware also needs attention.
Reviews
“Great people, very kind and courteous.”
Marc LongpreDec 9, 2020
“Excellent work and friendly service! I could not recommend them more.”
Brian ParmentierJun 19, 2026
“Great experience all around with this company. Quick to respond, and we had our new garage door installed about a week! Very professional and does great work!”
Cher LApr 18, 2023
Common questions
Look for a gap in a torsion spring, slack cables, a door that feels much heavier than normal, or an opener that lifts the door only a few inches.
Do not force it. The door can be extremely heavy and may move unevenly or fall. Keep it closed until the system is inspected.
That depends on the spring arrangement, age, condition, and matching requirements. The whole counterbalance system should be checked before the repair is decided.
The price depends on spring type, size, door weight, and related hardware. The system must be identified before an accurate price can be given.
Also from us
Call to describe the door and the problem. We cover Southern New England, and the repair scope depends on the actual system.